Vamospersonalizar.pt makes available to its customer several products of various sizes and models that can be customized.
In this way, the customer can know at any time how the product will look after it has been customized and the respective costs.
The customer must choose the product color, print color(s) and what they want to print.
The customer must use images and texts in the color indicated for printing in their assembly.
The texts, images or brands used are the sole responsibility of the customer. By accepting these conditions of sale, the customer declares that, if he uses texts, images or trademarks registered or protected by copyright, he is the legal holder of these rights or that he is duly authorized to reproduce them.
All texts and images with a color other than the one selected in the “print color” field will be converted to the color indicated in “print color”.
Whenever the texts or images sent contain more than one color, but the selected product is printed in one color, the texts and images will be converted to one color.
The deadlines indicated as delivery period refer to business days.
The delivery period is counted after payment of the order until the day of shipment.
Whenever it is necessary to send models or any clarification by the client, the delivery period is suspended until a response is obtained from the client.
Delivery time does not include shipping time.
Vamospersonalizar.pt is oblivious to any transport delays and, if this happens, it will not be considered a valid reason for returning or canceling the order.
Customized products may be canceled up to the time they start printing.
Orders for items whose customization has already started but which have not yet been sent cannot be cancelled.
The models and colors presented in our online store are merely indicative.
Customized products can be claimed whenever it is in question:
The quality of the article;
Error in the color of the article and/or in the printing color impossible for Vamospersonalizar.pt;
Whenever the images and/or texts are not in accordance with what was sent by the customer.
Vamospersonalizar.pt provides all users with a glossary with frequently asked questions and videos on how to place your order for personalized items in a safe and effective way.
See the FAQ for these products.